Yousef Hassan Al-Kandari’s campaign is one of the famous Kuwaiti Hajj campaigns serving the guests of God, and it completed the innocence of Hassan Yousef Al-Kandari, which was established in 1982 AD. At the hands of its founder, Hajj Hassan Youssef Al-Kandari – may God have mercy on him.
From the beginning, it was the beginning of cooperation with many services at the time, which was considered a distinguished model among Hajj campaigns at that time.
It was characterized by its embrace of the ancient character at the forefront of its services, as the route of movement was by land via advanced buses from Kuwait to Medina, and then to Mecca, then back to Kuwait, for a period of (25) days between them. As for the registration of pilgrims, it was stopped at that time. Where the number does not exceed 250 pilgrims and the situation continues until 1990.
With the beginning of the resumption of work after the Iraqi invasion of the State of Kuwait, a new strategy began for the campaign in providing services. The features of these services surpassed air travel and the contentment of an airline route to Mecca only, which resulted in a reduction of the period to approximately (10) days.
In the period from 1992 AD. Until the year 2000 AD. It was characterized by its distinction in developing its services with everything innovative and new, until it became a clear echo among the Hajj campaigns, and it was also a place of satisfaction and acceptance among the pilgrims. During this period, a system of control and control over work was established, taking an aspect of organization as well as administrative, which reflected positively on the ban in planning. And services, the authorized number for the campaign is 400 pilgrims.
Because these terms have built an administration by practically mobilizing administrative cadres in order to develop and train them in construction, which is thus reflected in the services in a distinct manner, and playing the largest possible number of pilgrims.
From 2001 AD until 2006 AD, this period was different in the history of the battle after two hundred and twenty, the number increased thanks to the huge increase in registration, and with that, the system of participation and the development of a new mechanism for the largest possible number of pilgrims while continuing to serve without any negligence, as the record of pilgrims reached 800 pilgrims. This led to the idea of adding the hotel program, making it ready for multiple adaptations to pilgrims.
It was distinguished by providing diverse services by harnessing great capabilities and unique experience, which earned us great distinction among the pilgrims of the Holy House of God and our management in the first volunteers, and we became a model of excellence.
From 2007 AD until 2012 AD, this period was shortened from completely different approaches. With the previous distance in which the work system was a local system, it changed in this period to the local system, as we began to move and made intellectual property a civilized system that was in line with the national electronic systems, and this It increased the power. It was started by its writer, and it was distinguished in its services and the largest number of pilgrims, as the record of pilgrims reached 1,250 pilgrims. For others, we actually contacted the need of pilgrims and the existence of multiple programs, as the special services program V.V.I.P. was established. It remains a distinguished model in providing services to its social and economic status.
From 2013 AD until 2018 AD, with the determination of the registration of pilgrims and the adoption of a quota system in each country, bringing the number of one pilgrim to 105 pilgrims, this stage has now passed into a new stage of health and stability. However, the local system that we enjoy and through the tools that we have added in order to facilitate the search We found a solution to include Hajj campaigns and transfer them in the names of our cadres in order to meet the public’s need to register in the initiative. He succeeded in forming a board of directors, including among its members the Hajj license holder, which falls under the name “Yousef Hassan Al-Kandari Campaign.” This is responsible and compatible with the Department of Hajj and Umrah Affairs, the most prominent. On the date of the beginning of the campaign, its numerical position for serving pilgrims has reached 1,100 pilgrims to date.
In order to meet the needs of the customers who want them, we have placed the distinguished people in providing our services on multiple programs in order to serve the largest segment and provide all the customers who want and want them, as they learn through programs to join four programs and the numbers are distributed according to each program: –
• Special Services Program (V.I.P) for 60 to 80 pilgrims (Dar Al Tawhid Intercontinental Hotel)
• Final Services Program (V.I.P) number of 100 to 120 pilgrims (Regency Hotel – Jabal Omar)
• Elite program for 250 to 300 pilgrims (Bard Inn Radson Hotel – Al Naseem)
• Discrimination program and serves 600 to 650 pilgrims (4 hotel design buildings – Al Naseem)
In 2019, Tibni set out to deepen the concept of continuity and quality. After the architecture won first place in the Administrative Excellence Award within the Arab Rubber in 2018, and the Ministry of Endowments honored the building, which became a turning point that began leadership, let us begin a new journey through which we deepen the concept of excellence and quality. Its light is to create a new strategy and rebuild the future and departments according to market reality and guaranteed, benefiting from our previous experiences.
You are not allowed to re-download programs for three programs: –
• Special Services Program (V.I.P) for 60 to 80 pilgrims (Dar Al Tawhid Intercontinental Hotel)
• Elite Program (I.P) for 100 to 120 pilgrims (Regency Hotel – Jabal Omar)
• Excellence Program for 800 to 900 pilgrims (Mazajk Inn Radson Hotel – Al Naseem)
It is not permissible to cancel the program for buildings (Al-Omair) and to merge the program with some registration cards, up to 1,000 pilgrims, and they go to a 5-star hotel, which can accommodate the entire number of pilgrims for an initiative managed by it, to be a single pioneer in this hotel.
Accordingly, a contract was made with the Park Inn Radisson Hotel – Al Naseem, which is classified as five stars, and which contains more than 460 rooms in addition to halls, halls and services. A contract was made to rent it, with special conditions for operation being set. The administrative campaign staff are trained to manage the Hajj operation of all services. Accommodation (food / reception / room service / additional services and facilities… etc.) and through cooperation between the campaign management as well as the hotel management and with the administrative courses that we carried out in facilitating the integration of the two departments, we had, praise be to God, a pioneering imprint and success at a high level, as we thus became the first campaign. A Kuwaiti Hajj company acquires an entire 5-star hotel of this size and operates it with the high level of quality of services that Kuwaiti Hajj pilgrims are accustomed to receiving.
In order to continue to keep pace with development, and after registration was transformed into a central registration, the programs were re-arranged according to the categories:
• The first category, which includes three programs
1- Ibrism V.V.I.P. Program
2- Elite V.I.P. Program
3- Excellence Program
• The third category includes in its programs
1- Mazaya Program
Through these multiple programs, we provide our services to all segments of society with the highest quality, distributing supplies and gifts, clearing travel procedures, comprehensive insurance for pilgrims, accommodation in the most luxurious hotels that we manage with a promising and capable hotel management, preparing the most delicious luxury buffets and preparing camps and sites in the holy sites. As for transportation, it is through the finest The latest buses equipped with all needs, in addition to our use of the train.
Thus, we moved to a new path of development, as we provided the campaign services with 5-star hotel standards, which was reflected positively on the level of the campaign’s other services.
We also developed the other programs (Elite/Platinum Program) by adding halls specific to the campaign, which were characterized by privacy for pilgrims, which made the service provided by the campaign to suit the requirements of pilgrims.
In addition to the above, we have activated electronic follow-up by utilizing modern smart means, which has facilitated all Hajj matters for pilgrims, starting from registration in Kuwait to their travel, services within hotels, pilgrimages, and transportation.
In addition, we have set special standards for the (People of Determination) program, which is a program designated for people with special needs, each according to their disability. This program was well prepared in advance and the services needed by people of determination were identified and properly adapted, each according to their disability. The campaign recorded the highest level of registration for this category. From the community, the total number of registered pilgrims reached (11), including two women.
The services provided to them focus on health care and providing the capabilities to overcome the difficulty of Hajj in the face of disability. Some of them had motor disabilities, and some had visual disabilities. All of them completed the Hajj rituals with complete ease and ease, and praised the level that we provided for them.
Perhaps one of the most prominent things we have done this year is the establishment of a performance team, which is considered a standard of administrative quality and which has been reflected very positively in measuring the level of performance and services for pilgrims. The team’s reports will also contribute significantly to innovation and development, which we aspire to for the coming years, God willing.
We noticed, through the questionnaires in which everyone, including pilgrims, as well as the cadres working in the campaign at all levels, participated in an outstanding reflection of the accuracy of the administrative work, in accordance with a system and work mechanism that we follow with a strategy that ensured the campaign’s progress and stability in its excellence and the advancement of its services.
